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Do You Get Compensation For Missed Cruise Ports?

I have been on 20 cruises to date and would say that around 5 have had an itinerary change. I’ve had itinerary changes both prior to the cruise and during the cruise itself for a variety of reasons. During this post, we will discuss by this happens, and how you may be able to get compensation.

Do You Get Compensation For Missed Cruise Ports?

No. The cruise lines don’t have to give you anything (in most circumstances). It is written into almost all cruise contracts that the cruise line reserves the right to change the itinerary at any time.

There are however some situations in which you can receive compensation. The reason behind the cancellation is often a factor along with other things like when it was cancelled and how much was cancelled.

Below is a section of Princess Cruises passenger contract:

After departure, Princess does not guarantee that the ship will call at every port on the itinerary or follow every part of the advertised route or schedule or that every part of the Package will be provided. Princess reserves the absolute right to decide whether or not to omit any such port(s) and/or to call at additional ports and/or to change the advertised route, schedule or Package.


Golden Princess Aft Swimming Pool View Sun Loungers Asia

Does your travel insurance provide compensation if your cruise itinerary changes?

In some cases yes! If you have bought an insurance policy which specifically includes ‘missed port’ cover then you may be entitled to payments if your ports are missed. It is important to always make sure you buy travel insurance which includes cruise cover. I usually do this to make sure that I am covered in the event that I am injured onboard but the missed port cover is a bonus too!

You do not have to include missed port cover when purchasing cruise cover.

Claiming for compensation from travel insurance

In order to claim compensation from travel insurance, you will need to have it in writing from the cruise line that the port was cancelled and the reason of the cancellation will usually be required. Some travel insurance policies will only pay out in certain circumstances.

Why would a cruise itinerary change?

There are a number of reasons why a cruise itinerary could change. These can either happen before a cruise or during. Cruise itinerary changes could be made with as little as a few hours notice.

MSC Meraviglia Toulon Mediterranean Cruise

Photo was taken in Toulon, a substitute port for Marseille.

Why would a cruise itinerary change prior to a cruise?

Political unrest

One reason why your cruise itinerary could change is because of political unrest.

I cruised with Cunard in 2016 and we were expecting several stops in Turkey including Istanbul. These were all replaced with ports on various Greek islands. Cruise lines do have to put the safety of passengers first.

If a port is going to be cancelled/substituted due to political unrest you will usually be told months in advance, apart from if it is due to an unpredictable event like a terror attack.

Cunard Cruise Kotor Queen Victoria

Why would a cruise itinerary change during a cruise?

Bad weather

The main cause of last-minute itinerary changes is bad weather. This has happened to me on a number of occasions, and although somewhat annoying I do understand the motives behind the change. Cruise lines may change the itinerary because:

  • They need to avoid a storm
  • They need to tender into port (smaller tender boats cannot operate in bad weather)
  • The rough seas would make for a less than ideal onboard experience

Bad weather may mean that a ship has to change a port (either for a substitute port or a sea day). It is also possible to have a cruise cut short due to bad weather.

celebrity equinox rainbow

Booking mistake

In exceptional circumstances, your itinerary can change completely. It happened to me!

Recently on board an NCL cruise, I booked my next cruise with a travel agent that they had onboard. Their representatives told me that the cruise would be going to the Bahamas and NCL’s private island. When I got home and looked on the NCL website I quickly realised that this itinerary didn’t exist on that date and ship that I had booked. It turned out the cruise I was going on was one around Mexico, Honduras and Belize!

This is a very rare occurrence and I would have been entitled to a refund if I wanted one (but I didn’t).

Miami Norwegian Getaway bahamas sail away

Are cruise lines able to change the itinerary without a reason?


The last reason why your itinerary may change is quite simply because the cruise line decided that they wanted to. There doesn’t have to be any reason for the switch!

I’ve heard rumours of cruise lines picking different ports which have cheaper taxes or having to change port because there were too many cruise ships in the original port.

What you see is not always what you get with cruise itineraries but please don’t let this put you off cruising. Think of it as a magical mystery tour!

What happens if my cruise is cancelled completely?

If your cruise is cancelled completely (usually due to bad weather) you will be issued a full refund. You may also be given ‘credit’ to spend on your next cruise with the cruise line. This really is a last resort and happens very rarely.

Can I get compensation for missed excursions on a cruise?

If you’ve booked your excursion with the cruise line this will be automatically refunded to you. Cruise lines do not have to refund you anything for other missed excursions.

If you’ve booked a tour in advance through an independent agent you may lose your money. This would be up to the tour operator that you’ve booked with. I wouldn’t usually book tours like this in advance, I usually book tours when I get to land (just in case!)

If you have any cruise questions please share us in the group below! 
cruising isnt just for old people facebook group


Wednesday 24th of August 2022

Thank you! I watched your video on Travel Insurance and have reread my policy. I will keep track of things because there are some I had not thought would be covered.


Friday 18th of March 2022

cash advance cash advance cash advance

Mejor Credito Gratis

Thursday 17th of March 2022

Los gastos urgentes ordinariamente pasan después que menor intervalo espera, an insignificante en tanto que las término relativo a semana. Si pretende los seres humanos en comparación a usan préstamos bancarios, puede ser cierto vistoso cuestión. Las bancos único operan sobre lunes hacia viernes respetuosamente cuadro acotado, o sea, normalmente aún rubro 18: 00. Tras la experiencia, significar en comparación a ser complicado obtener aprobación negociante si existe extremadamente necesario. Existen hoy en dia préstamos nones bancarios modo una respuesta bajo rubro deposición también expectativas de las elementos cuyos gastos en todo momento sorprenden la cese concerniente a semana. Tomas demandar este tipo de préstamos personales no solamente existen hoy en dia tiempos laborables, suerte también aquellos sábados también domingos. El particularidad resultan encontramos en los tiempos que corren los tiempos festivos: sobre los datas libres, esta clase fuerte instalaciones nunca bancarias embargo funcionan. Esta yace esta es una fabuloso expediente gracias a la cual realizarás obtener riqueza con la finalidad de gastos imprevistos de manera rápida y sin moverte porque casa. No obstante, antes de que decidas disfrutar una mercado definida, conoce la ranking porque préstamos rápidos sobre conclusión concerniente a semana. Compruebe qué compañía ofrecer auxilio tras los cualidades más favorables y en algunos casos, a continuación, envíe una solicitud Mejores Créditos Gratis Mejor Credito Gratis.

Anthony Richard Palmer

Friday 4th of February 2022

we have had a change to our itenary - southampton and back via Hamburg - Rotterdam - Zeebrugger, P & O have droped Hamburg and replaced it with an extra night stay in Rotterdam, thier reason is operational, no more tha that. Can we get our money back, this has happened 8 days before departure.

Cruise Ships Stop if You Fall Overboard – Here’s What Happens – Emma Cruises

Monday 13th of December 2021

[…] To find out more about why your itinerary might be changed, and to find out how travel insurance could give you a cash sum in the event of an itinerary change, check out this post: Do You Get Compensation For Missed Cruise Ports? […]